Terms & Conditions

AMC JETS LTD – TERMS & CONDITIONS (REVISION – AMC v1.1) The Customer’s attention is particularly drawn to the provisions of clause 12 (Limitation of liability).

1. INTERPRETATION

The following definitions and rules of interpretation apply in this agreement.

1.1 Definitions:
Agreed Timescales: any agreed timescales set out in the Order.

Agreed Variations: any agreed variations to the Contract that may be set out in the Order.

Billing Terms: the billing terms set out in the Order.

Business Day: a day other than a Saturday, Sunday or public holiday in England, when banks in London are open for business.

Charges: the price(s) for the Goods and / or the charges for the Services set out in the Order.

Commencement Date: has the meaning given in clause 2.2.

Conditions: these terms and conditions as amended from time to time in accordance with clause 16.8.

Contract: the contract between the Supplier and the Customer for the supply of Goods and/or Services in accordance with these Conditions and any Order.

Contract Details: the details setting out the terms of the Contract attached to these Conditions where applicable.

Customer: the person or firm who purchases the Goods and/or Services from the Supplier pursuant to an Order.

Delivery Agent: the company or organisation used by the Supplier to effect delivery of the Goods.

Delivery Location: has the meaning given in clause 4.2. Engineer: an engineer employed or subcontracted by the Supplier to carry out the Services

Force Majeure Event: has the meaning given to it in clause 15.

Goods: the goods (or any part of them) set out in the Order.

Goods Specification: any specification for the Goods, including any relevant plans or drawings, that is agreed in writing by the Customer and the Supplier or as may be set out in the Order.

Intellectual Property Rights: patents, utility models, rights to inventions, copyright and neighbouring and related rights, moral rights, trade marks and service marks, business names and domain names, rights in get- up and trade dress, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.

Order: the Customer’s order for the supply of Goods and/or Services, as set out the Contract Details or the Customer’s purchase order form whichever applies.

Payment on Account: the monies required by the Customer to the Supplied on account of the monies due and payable under the Contract for the Goods and / or Services.

RAMS: Hazard Identification / Risk Assessment and Method Statement issued by the Supplier.

Services: the services supplied by the Supplier to the Customer as set out in the Service Specification.

Service Specification: the description or specification for the Services provided in writing by the Supplier to the Customer or otherwise as set out in the Order.

Supplier: A.M.C. Jets Limited registered in England and Wales with company number 027477692.

Supplier Materials: has the meaning given in clause 8.1.8.

Term: the term set out in the Order for the provision of the Services where applicable.

(a)  A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).

(b)  A reference to a party includes its [personal representatives,] successors and permitted assigns.

(c)  A reference to a statute or statutory provision is a reference to it as amended or re-enacted. A reference to a statute or statutory provision includes all subordinate legislation made under that statute or statutory provision.

(d)  Any words following the terms including, include, in particular, for example or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.

(e)  A reference to writing or written includes fax but not email.

BASIS OF CONTRACT

2.1  The Order constitutes an offer by the Customer to purchase Goods and/or Services in accordance with these Conditions.

2.2  The Order shall only be deemed to be accepted when the Supplier issues written acceptance of the Order at which point and on which date the Contract shall come into existence (Commencement Date).

2.3  Any samples, estimated performance figures, drawings, descriptive matter or advertising issued by the Supplier and any descriptions of the Goods or illustrations or descriptions of the Services contained in the Supplier’s catalogues or brochures or on the Supplier’s website are issued or published for the sole purpose of giving an approximate idea of the Services and/or Goods described in them. They shall not form part of the Contract or have any contractual force.

2.4  These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

2.5  Any quotation given by the Supplier shall not constitute an offer, and is only valid for the period stated in the quotation or where no period is stated a period of 30 Business Days from its date of issue.

2.6  All of these Conditions shall apply to the supply of both Goods and Services except where application to one or the other is specified.

GOODS

3.1  The Goods are described in the Goods Specification.

3.2  The Supplier reserves the right to amend the Goods Specification if required by any applicable statutory or regulatory requirement, and the Supplier shall notify the Customer in any such event.

4. DELIVERY OF GOODS

4.1  The Supplier shall ensure that:

4.1.1  each delivery of the Goods is accompanied by a delivery note which shows the date of the Order, the type and quantity of the Goods (including the code number of the Goods, where applicable), special storage instructions (if any) and, if the Order is being delivered by instalments, the outstanding balance of Goods remaining to be delivered; and

4.1.2  it states clearly on the delivery note any requirement for the Customer to return any packaging material to the Supplier. The Customer shall make any such packaging materials available for collection at such times as the Supplier shall reasonably request. Returns of packaging materials shall be at the Supplier’s expense. In the absence of such requirements all packaging shall remain the responsibility of the Customer.

4.2  The Supplier shall deliver the Goods to the location set out in the Order or such other location as the parties may agree (Delivery Location) at any time after the Supplier notifies the Customer that the Goods are ready.

4.3  Delivery of the Goods shall be completed on the completion of unloading of the Goods at the Delivery Location.

4.4  Any dates quoted for delivery of the Goods are approximate only, and the time of delivery is not of the essence. The Supplier shall not be liable for any delay in delivery of the Goods that is caused by a Force Majeure Event or the Customer’s failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.

4.5  The Supplier shall have no liability for any failure to deliver the Goods to the extent that such failure is caused by a Force Majeure Event or the Customer’s failure to provide the Supplier with adequate delivery instructions for the Goods or any relevant instruction related to the supply of the Goods.

4.6  Except where failure or delay to deliver the Goods is caused by a Force Majeure Event or by the Supplier’s failure to comply with its obligations under the Contract in respect of the Goods delivery of the Goods shall be deemed to have been completed at 9.00 am on the second Business Day following the day on which the Supplier passes the Goods to the Delivery Agent for delivery. Should the Customer not accept delivery then the Delivery Agent may (but is not obliged to) attempt further deliveries.

4.7  If five Business Days after the deemed delivery date under clause 4.6 the Customer has not accepted delivery of the Goods and such Goods have thereby been returned to the Supplier by the Delivery Agent, the Supplier may resell or otherwise dispose of part or all of the Goods and, after deducting reasonable storage and selling costs and returned delivery charges account to the Customer for any excess over the price of the Goods or charge the Customer for any shortfall below the price of the Goods.

4.8  If the Supplier delivers up to and including 5% more or less than the quantity of Goods ordered the Customer may not reject them, but on receipt of notice from the Customer that the wrong quantity of Goods was delivered, the Supplier shall make a pro rata adjustment to the invoice for the Goods.

4.9  The Supplier may deliver the Goods by instalments, which shall be invoiced and paid for separately. Each instalment shall constitute a separate contract. Any delay in delivery or defect in an instalment shall not entitle the Customer to cancel any other instalment.

5. QUALITY OF GOODS

5.1  The Supplier warrants that on delivery for such period of warranty as may be offered by the relevant manufacturer of the Goods (warranty period),the Goods shall:

5.1.1 conform in all material respects with their description and any applicable Goods Specification; and

5.1.2 be free from material defects in design, material and workmanship.

5.2  Subject to clause 5.3, the Supplier shall, at its option, repair or replace the defective Goods, or refund the price of the defective Goods in full if:

5.2.1 the Customer gives notice in writing during the warranty period within a reasonable time of discovery that some or all of the Goods do not comply with the warranty set out in clause 5.1;

5.2.2 the Supplier is given a reasonable opportunity of examining such Goods; and

5.2.3 the Customer (if asked to do so by the Supplier) returns such Goods to the Supplier’s place of business at the Customer’s cost.

5.3  The Supplier shall not be liable for the Goods’ failure to comply with the warranty in clause 5.1 if:

5.3.1  the Customer makes any further use of such Goods after giving a notice in accordance with clause 5.2;

5.3.2  the defect arises because the Customer failed to follow the Supplier’s oral or written instructions as to the storage, installation, commissioning, use or maintenance of the Goods or (if there are none) good trade practice;

5.3.3  the defect arises as a result of the Supplier following any drawing, design or Goods Specification supplied by the Customer;

5.3.4  the Customer alters or repairs such Goods without the written consent of the Supplier;

5.3.5  the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal working conditions; or

5.3.6  the Goods differ from their description or the Goods Specification as a result of changes made to ensure they comply with applicable statutory or regulatory standards; or

5.3.7  any degradation of product performance and accuracy as a result of Electromagnetic Interference (EMI) and electrical noise both emitted and/or conducted from an external source which shall include (but shall not be limited to) the machine power supply lines, plant supply lines, plant machinery and other equipment used in the vicinity of the Goods;

5.4  If any of the circumstances set out at clause 5.3 apply to returned Goods the Supplier reserves the right, at its discretion, to charge the Customer for time spent in investigating the fault. Such charges shall be based on the Supplier’s hourly service rates from time to time rounded up to the nearest hour and shall be paid by the Customer within 7 days of demand.

5.5  Except as provided in this clause 5, the Supplier shall have no liability to the Customer in respect of the Goods’ failure to comply with the warranty set out in clause 5.1.

5.6  The terms of these Conditions shall apply to any repaired or replacement Goods supplied by the Supplier.

6. TITLE AND RISK

6.1 The risk in the Goods shall pass to the Customer on completion of delivery.

6.2  Title to the Goods shall not pass to the Customer until the Supplier receives payment in full (in cash or cleared funds) for the Goods and any other goods that the Supplier has supplied to the Customer in respect of which payment has become due, in which case title to the Goods shall pass at the time of payment of all such sums.

6.3  Until title to the Goods has passed to the Customer, the Customer shall:

6.3.1  store the Goods separately from all other goods held by the Customer so that they remain readily identifiable as the Supplier’s property;

6.3.2  not remove, deface or obscure any identifying mark or packaging on or relating to the Goods;

6.3.3  maintain the Goods in satisfactory condition and keep them insured against all risks for their full price on the Supplier’s behalf from the date of delivery;

6.3.4  notify the Supplier immediately if it becomes subject to any of the events listed in clause 13.3.2 to clause 13.3.4; and

6.3.5  give the Supplier such information relating to the Goods as the Supplier may require from time to time.

6.4  Subject to clause 6.5, the Customer may resell or use the Goods in the ordinary course of its business (but not otherwise) before the Supplier receives payment for the Goods. However, if the Customer resells the Goods before that time:

6.4.1  it does so as principal and not as the Supplier’s agent; and

6.4.2  title to the Goods shall pass from the Supplier to the Customer immediately before the time at which resale by the Customer occurs.

6.5  If before title to the Goods passes to the Customer the Customer becomes subject to any of the events listed in clause 13.3.2 to clause 13.3.4, then, without limiting any other right or remedy the Supplier may have:

6.5.1  the Customer’s right to resell Goods or use them in the ordinary course of its business ceases immediately; and

6.5.2  the Supplier may at any time:

(a) require the Customer to deliver up all Goods in its possession which have not been resold, or irrevocably incorporated into another product; and

(b) if the Customer fails to do so promptly, enter any premises of the Customer or of any third party where the Goods are stored in order to recover them.

7. SUPPLY OF SERVICES

7.1  The Supplier shall supply the Services to the Customer in accordance with the Service Specification in all material respects and where applicable for the duration of the Term.

7.2  The Supplier shall use reasonable endeavours to meet any Agreed Timescales for the Services but any such dates shall be estimates only and time shall not be of the essence for the performance of the Services.

7.3  The Supplier reserves the right to amend the Service Specification if necessary to comply with any applicable law or regulatory requirement, or if the amendment will not materially affect the nature or quality of the Services, and the Supplier shall notify the Customer in any such event.

7.4  The Supplier warrants to the Customer that the Services will be provided using reasonable care and skill.

8. CUSTOMER’S OBLIGATIONS

8.1 The Customer shall:

8.1.1 ensure that the terms of the Order and any information it provides in the Service Specification and the Goods Specification are complete and accurate;

8.1.2 co-operate with the Supplier and its Engineers in all matters relating to the Services in a timely manner including (but not limited to) the implementation and operation of the RAMS;

8.1.3 provide the Supplier, its Engineers, employees, agents, consultants and subcontractors, with access to the Customer’s premises and other facilities as reasonably required by the Supplier to provide the Services and comply with any RAMS;

8.1.4 provide the Supplier its Engineers, employees, agents, consultants and subcontractors with such information and materials as the Supplier may reasonably require in a timely manner in order to supply the Services, and ensure that such information is complete and accurate in all material respects and to company with any RAMS;

8.1.5 prepare the Customer’s premises for the supply of the Services and in respect of any requirements arising out of the RAMS;

8.1.6 obtain and maintain all necessary licences, permissions and consents which may be required for the Services before the date on which the Services are to start;

8.1.7 comply with all applicable laws, including health and safety laws and requirements arising out of the RAMS;

8.1.8 keep all materials, equipment, documents and other property of the Supplier (Supplier Materials) at the Customer’s premises in safe custody at its own risk, maintain the Supplier Materials in good condition until returned to the Supplier, and not dispose of or use the Supplier Materials other than in accordance with the Supplier’s written instructions or authorisation; and

8.1.9 comply with any additional obligations as set out in the Service Specification and the Goods Specification;

8.1.10 ensure that the capacity and performance of its plant will be sufficient and suitable for the purpose intended in respect of its use and operation of the Goods; and

8.1.11 ensure that the Services Specification and Goods Specification meet its requirements.

If the Supplier’s performance of any of its obligations under the Contract is prevented or delayed by any act or omission by the Customer or failure by the Customer to perform any relevant obligation (Customer Default):

8.2.1  without limiting or affecting any other right or remedy available to it, the Supplier shall have the right to suspend performance of the Services until the Customer remedies the Customer Default, and to rely on the Customer Default to relieve it from the performance of any of its obligations in each case to the extent the Customer Default prevents or delays the Supplier’s performance of any of its obligations;

8.2.2  the Supplier shall not be liable for any costs or losses sustained or incurred by the Customer arising directly or indirectly from the Supplier’s failure or delay to perform any of its obligations as set out in this clause 8.2; and

8.2.3  the Customer shall reimburse the Supplier on written demand for any costs or losses sustained or incurred by the Supplier arising directly or indirectly from the Customer Default.

9. CHARGES AND PAYMENT

9.1  The Charges for Goods:

9.1.1  shall be the price set out in the Order; and

9.1.2  shall be exclusive of all costs and charges of packaging, insurance, transport of the Goods, which shall be invoiced to the Customer;

9.1.3  shall require the relevant Payment(s) on Account where applicable.

9.2  The Charges for Services shall be as set out in the Order.

9.3  The Supplier reserves the right to:

9.3.1  increase the charges for the Services on an annual basis with effect from each anniversary of the expiry of each Term in line with the Billing Terms;

9.3.2  increase the price of the Goods, by giving notice to the Customer at any time before delivery, to reflect any increase in the cost of the Goods to the Supplier that is due to:

(a)  any factor beyond the control of the Supplier (including foreign exchange fluctuations, increases in taxes and duties, and increases in labour, materials and other manufacturing costs);

(b)  any request by the Customer to change the delivery date(s), quantities or types of Goods ordered, or the Goods Specification; or

(c)  any delay caused by any instructions of the Customer in respect of the Goods or failure of the Customer to give the Supplier adequate or accurate information or instructions in respect of the Goods.

9.4  In respect of Goods and Services, the Supplier shall invoice the Customer in accordance with the Billing Terms.

9.5  The Customer shall pay each invoice submitted by the Supplier:

9.5.1  in accordance with any credit terms agreed by the Supplier set out in the Billing Terms or where not stated within 14 days of the date of the invoice; and

9.5.2  in full and in cleared funds to a bank account nominated in writing by the Supplier, and time for payment shall be of the essence of the Contract.

9.6  All amounts payable by the Customer under the Contract are exclusive of amounts in respect of value added tax chargeable from time to time (VAT). Where any taxable supply for VAT purposes is made under the Contract by the Supplier to the Customer, the Customer shall, on receipt of a valid VAT invoice from the Supplier, pay to the Supplier such additional amounts in respect of VAT as are chargeable on the supply of the Services or Goods at the same time as payment is due for the supply of the Services or Goods.

9.7  If the Customer fails to make a payment due to the Supplier under the Contract by the due date, then, without limiting the Supplier’s remedies under clause 13 (Termination), the Customer shall pay interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgment. Interest under this clause 9.7 will accrue each day at 4% a year above the Bank of England’s base rate from time to time, but at 4% a year for any period when that base rate is below 0% or at the Supplier’s option in line with late payment legislation in force from time to time.

9.8  All amounts due under the Contract shall be paid in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).

10. INTELLECTUAL PROPERTY RIGHTS

10.1 All Intellectual Property Rights in or arising out of or in connection with the supply of the Goods and Services (other than Intellectual Property Rights in any materials provided by the Customer) shall be owned by the Supplier or any relevant manufacturer of the Goods (as the case may be).

11. CONFIDENTIALITY

11.1  Each party undertakes that it shall not at any time disclose to any person any confidential information concerning the business, affairs, customers, clients or suppliers of the other party, except as permitted by clause 11.2.

11.2  Each party may disclose the other party’s confidential information:

11.2.1  to its employees, officers, representatives, subcontractors or advisers who need to know such information for the purposes of carrying out the party’s obligations under the Contract. Each party shall ensure that its employees, officers, representatives, subcontractors or advisers to whom it discloses the other party’s confidential information comply with this clause 11; and

11.2.2  as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.

11.3 Neither party shall use the other party’s confidential information for any purpose other than to perform its obligations under the Contract.

12. LIMITATION OF LIABILITY: THE CUSTOMER’S ATTENTION IS PARTICULARLY DRAWN TO THIS CLAUSE.

12.1  Nothing in these Conditions shall limit or exclude the Supplier’s liability for:

12.1.1  death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors;

12.1.2  fraud or fraudulent misrepresentation;

12.1.3  breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession);

12.1.4  breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or

12.1.5  defective products under the Consumer Protection Act 1987.

12.2  Subject to clause 12.1, the Supplier shall not be liable to the Customer, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with the Contract for:

12.2.1  loss of profits;

12.2.2  loss of sales or business;

12.2.3  loss of agreements or contracts;

12.2.4  loss of anticipated savings;

12.2.5  loss of use or corruption of software, data or information;

12.2.6  loss of or damage to goodwill; and

12.2.7  any indirect or consequential loss.

12.3  Subject to clause 12.1, the Supplier’s total liability to the Customer, whether in contract, tort (including negligence), breach of statutory duty or otherwise, arising under or in connection with the Contract, shall be limited to the total charges paid under the Contract.

12.4  The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 and the terms implied by sections 3 to 5 of the Supply of Goods and Services Act 1982 are, to the fullest extent permitted by law, excluded from the Contract.

12.5  The Supplier shall not be liable for any failings in respect of estimated performance figures relating to the Goods unless the Goods Specification specifically warrants this.

12.6  This clause 12 shall survive termination of the Contract.

13. TERMINATION & CANCELLATION & RETURN OF GOODS

13.1  Save in respect of Goods returned pursuant to clause 5.1 and to the extent fully permitted by law Goods are otherwise non-returnable.

13.2  In respect of Services the Term shall continue after expiry automatically for a further period of the same Term unless the Customer gives to the Supplier 2 months prior written notice of termination before expiry.

13.3  Without affecting any other right or remedy available to it, either party may terminate the Contract with immediate effect by giving written notice to the other party if:

13.3.1  the other party commits a material breach of its obligations under the Contract and (if such breach is remediable) fails to remedy that breach within 21 days after receipt of notice in writing to do so;

13.3.2  the other party takes any step or action in connection with its entering administration, provisional liquidation or any composition or arrangement with its creditors (other than in relation to a solvent restructuring), being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of its assets or ceasing to carry on business or, if the step or action is taken in another jurisdiction, in connection with any analogous procedure in the relevant jurisdiction;

13.3.3  the other party suspends, or threatens to suspend, or ceases or threatens to cease to carry on all or a substantial part of its business; or

13.3.4  the other party’s financial position deteriorates to such an extent that in the terminating party’s opinion the other party’s capability to adequately fulfil its obligations under the Contract has been placed in jeopardy.

13.4  Without affecting any other right or remedy available to it, the Supplier may terminate the Contract with immediate effect by giving written notice to the Customer if:

13.4.1 the Customer fails to pay any amount due under the Contract on the due date for payment.

13.5  Without affecting any other right or remedy available to it, the Supplier may suspend the supply of Services or all further deliveries of Goods under the Contract or any other contract between the Customer and the Supplier if the Customer fails to pay any amount due under the Contract on the due date for payment, the Customer becomes subject to any of the events listed in clause 13.3.2 to clause 13.3.4, or the Supplier reasonably believes that the Customer is about to become subject to any of them.

14. CONSEQUENCES OF TERMINATION

14.1 On termination of the Contract:

14.1.1  the Customer shall immediately pay to the Supplier all of the Supplier’s outstanding unpaid invoices and interest and, in respect of Services and Goods supplied but for which no invoice has been submitted, the Supplier shall submit an invoice, which shall be payable by the Customer immediately on receipt;

14.1.2  the Customer shall return all of the Supplier Materials and any Deliverables or Goods which have not been fully paid for. If the Customer fails to do so, then the Supplier may enter the Customer’s premises and take possession of them. Until they have been returned, the Customer shall be solely responsible for their safe keeping and will not use them for any purpose not connected with this Contract.

14.2 Termination or expiry of the Contract shall not affect any rights, remedies, obligations and liabilities of the parties that have accrued up to the date of termination or expiry, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination or expiry.

14.3Any provision of the Contract that expressly or by implication is intended to have effect after termination [or expiry] shall continue in full force and effect.

15. FORCE MAJEURE

Neither party shall be in breach of the Contract nor liable for delay in performing or failure to perform, any of its obligations under the Contract if such delay or failure result from events, circumstances or causes beyond its reasonable control.

16. GENERAL

16.1 Assignment and other dealings

16.1.1  The Supplier may at any time assign, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with any or all of its rights and obligations under the Contract.

16.1.2  The Customer shall not assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any other manner with any of its rights and obligations under the Contract without the prior written consent of the Supplier.

16.2 Notices.

16.2.1  Any notice or other communication given to a party under or in connection with the Contract shall be in writing and shall be delivered by hand or by pre- paid first-class post or other next working day delivery service at its registered office (if a company) or its principal place of business (in any other case); or sent by fax to its main fax number.

16.2.2  Any notice or other communication shall be deemed to have been received: if delivered by hand, on signature of a delivery receipt or at the time the notice is left at the proper address; if sent by pre-paid first-class post or other next working day delivery service, at 9.00 am on the second Business Day after posting or at the time recorded by the delivery service; or, if sent by fax, at 9.00 am on the next Business Day after transmission.

16.2.3  This clause does not apply to the service of any proceedings or other documents in any legal action or, where applicable, any other method of dispute resolution.

16.3 Severance. If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part- provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Contract.

16.4 Waiver. A waiver of any right or remedy under the Contract or by law is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. A failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall not constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict any further exercise of that or any other right or remedy. No single or partial exercise of any right or remedy provided under the Contract or by law shall prevent or restrict the further exercise of that or any other right or remedy.

16.5  No partnership or agency. Nothing in the Contract is intended to, or shall be deemed to, establish any partnership or joint venture between the parties, constitute either party the agent of the other, or authorise either party to make or enter into any commitments for or on behalf of the other party.

16.6  Entire agreement.

16.6.1  The Contract constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

16.6.2  Each party acknowledges that in entering into the Contract it does not rely on, and shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in the Contract. Each party agrees that it shall have no claim for innocent or negligent misrepresentation [or negligent misrepresentation] based on any statement in the Contract.

16.6.3  Nothing in this clause shall limit or exclude any liability for fraud.

16.7  Third parties rights. The Contract does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract.

16.8 Variation. Except as set out in these Conditions, no variation of the Contract shall be effective unless it is agreed in writing and signed by the parties as an Agreed Variation (or their authorised representatives).

16.9 Governing law. The Contract and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales.

16.10 Jurisdiction. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non- contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation.

16.11 Non-Solicitation. The Customer shall not, without our prior written consent, at any time from the date of any Contract to the expiry of 12 months after the last date of supply of the Services, solicit or entice away from us or employ (or attempt to employ) any person who is, or has been, engaged as our employee, consultant or subcontractor.

17 GUARANTEE – THE GUARANTOR(S) ATTENTION IS P ARTICULARLY DRAWN TO THIS CLAUSE AND INDEPENDENT LEGAL ADVICE IS RECOMMENDED

17.1  The terms of this clause apply when a Guarantor(s) is a party to the Contract and apply to the Guarantor(s).

17.2  In consideration of us agreeing to enter into this Contract with the Customer the Guarantor(s) agrees to indemnify and compensate us (on a full indemnity basis) as principal obligator against all costs, losses, expenses and claims incurred as a result of a breach of this Contract by the Customer including but not limited to all monies, debts and liabilities of any nature from time to time due or owing from or incurred by the Customer to us so that whenever the Customer does not pay any monies due under this Contract as and when they fall due the Guarantor(s) shall make due and punctual payment to us on demand of the same.

17.3  The terms of the guarantee given under this clause 17 are and shall at all times be a continuing security and shall cover the ultimate balance of all monies payable under this Contract, irrespective of any intermediate payment or discharge in full or in part of any sums due.

17.4  If the obligations under this Contract are, or become, unenforceable, invalid or illegal, the Guarantor(s) agree to indemnify and keep us indemnified in full and on demand from and against all and any losses, costs and expenses suffered or incurred by us arising out of, or in connection with, any failure of the Customer to perform or discharge any obligations under this Contract.